Privacy Policy

Effective April 18, 2026

NestWell ("we", "us") respects your privacy. This Privacy Policy explains what information the NestWell mobile app ("the App") collects, how we use it, and the choices you have.

Information we collect

• Account information: name, email, and password (stored hashed) when you sign up.
• Pregnancy & child profile: due date, baby/child names, birth dates, and any milestones, journal entries, or wellness logs you choose to record.
• App usage: chat messages you send to Nuri (our AI companion), settings (language, notifications), and subscription status.
• Device information: a unique RevenueCat user identifier, device type, and OS version, used for subscription management and crash reports.
• Camera & photos: only when you actively use the in-app scanner. Images are sent to our scanning service and are not retained.

How we use your information

• To provide the App's core features (tracking, milestones, AI chat, paywall).
• To personalize content (week-by-week pregnancy info, age-based child guidance).
• To process and verify subscription purchases through Apple, Google, and RevenueCat.
• To improve reliability and respond to support requests.

How we share information

We do not sell your personal information. We share data only with the service providers we need to run the App:

• RevenueCat — subscription management.
• OpenAI — our third-party AI provider, which powers the Nuri companion (chat and the optional photo "safety scan"). See "AI features & the data we send" below for exactly what is sent.
• Apple / Google — for in-app purchases.
• Cloud database hosting — to securely store your account and content.

We may also disclose information when legally required.

AI features & the data we send

Nuri, our in-app companion, is powered by OpenAI. We only send data to OpenAI when you actively use Nuri, and only what is needed to answer you:

• The message you type, plus recent messages in that same conversation (for context).
• Limited profile context to personalize guidance: your current pregnancy week (calculated from your due date) and/or your child's first name, age in months, and gender.
• For the photo "safety scan": the image you capture of a food, medication, or household product. Images are sent for analysis and are not retained.

We do not send your email, password, payment details, or precise location to OpenAI. OpenAI processes this data only to generate Nuri's response and does not use it to train its models. OpenAI is contractually required to protect this data with safeguards that are the same as or equal to the protections described in this policy, and to use it solely to provide the requested response. If you prefer not to share any data with OpenAI, simply do not use the Nuri chat or scanner — the rest of the App works without them.

Before any data is sent to OpenAI, the App asks for your explicit, in-app permission on a consent screen that names OpenAI, describes exactly what is sent, and requires you to tap "I Agree & Continue." No data is sent to OpenAI unless and until you grant this permission, and you can decline and still use the rest of the App.

Data retention & deletion

You can delete your account at any time from Profile → Settings, which permanently removes your profile, children, journal, and chat history. Backups are purged within 30 days.

Children's privacy

The App is intended for adults (parents and expecting parents). We do not knowingly collect personal information from children under 13.

Security

Passwords are hashed and traffic is encrypted (HTTPS/TLS). No method of transmission is 100% secure, but we follow industry standards to protect your data.

Your rights

You may request access, correction, or deletion of your data by emailing support@nestwell.app. Depending on your region (e.g., EEA, California), you may have additional rights under GDPR or CCPA.

Medical disclaimer

NestWell provides educational information only and is not a substitute for professional medical advice. Always consult your healthcare provider for medical decisions.

Changes to this policy

We may update this policy. The "Effective" date at the top reflects the latest version. Material changes will be communicated in the App.