NestWell Support

Effective April 18, 2026

Need help with NestWell? We're here for you.

Contact us

For any question, bug report, billing issue, or account help, email support@nestwell.app. We typically reply within 1–2 business days.

Frequently asked

How do I cancel my NestWell Plus subscription?

Subscriptions are billed by Apple. On your iPhone, open Settings → [your name] → Subscriptions → NestWell and tap Cancel Subscription. You'll keep Plus access until the end of the current billing period.

How do I restore a previous purchase?

Open NestWell, go to the upgrade screen, and tap Restore Purchases at the bottom.

How do I change the app language?

Open Profile → Settings → Language and choose English or Spanish. Every screen, article, and Nuri AI response will switch instantly.

How do I delete my account?

Open Profile → Delete Account. This permanently removes your account, profiles, journal entries, milestones, and chat history. If you also have an active subscription, cancel it separately in your Apple subscription settings.

I forgot my password.

Email support@nestwell.app from the address you signed up with and we'll help you reset it.

Is Nuri (the AI companion) medical advice?

No. Nuri provides educational information only and is not a substitute for professional medical care. Always consult a qualified healthcare provider for medical questions about you or your child.

Where can I read your Privacy Policy and Terms?

Privacy Policy · Terms of Use (EULA)